Customer experience expert Quadient has warned high-street banks that the window for enhancing their digital services is closing fast. The company references McKinsey & Co’s article ‘Financial life during the COVID-19 pandemic’, which found a “muted” response from those surveyed in the US and Europe on their intention to switch…

As digital transformation reshapes how finance operates, Alexandra Roddy, CMO at Zafin, believes that an opportunity for greater equality is at hand. Zafin, which Roddy describes as “a fintech before fintech”, is a Toronto-based company founded in 2002. Specialising in software that increases the lean and agile capabilities of banks…

Leading fintech Finastra has launched Fusion Data Cloud, a suite dedicated to driving engagement, growing revenue and enhancing digitisation. Developed through the company’s open collaboration platform FusionFabric.cloud, the new range of solutions will provide the following benefits: A secure data ecosystem built from Microsoft Azure, facilitating high-speed data gathering, structuring…

Austrian fintech and digital trading platform Bitpanda has announced a partnership with Raiffeisen to introduce blockchain-interoperability in banking. Forming part of the ongoing (two and a half years) ‘Pantos’ (PAN) project, itself a joint venture between Bitpanda and the Technical University of Vienna, the company’s aim is to “enable token…

US comparison website Policygenius’ new annual survey has found that the majority (62.8%) of Americans find health insurance confusing. Despite an overall increase in public awareness because of the COVID-19 pandemic, the company found that most citizens were not fully informed about healthcare-related insurance terms. This is significant as the…

Following its entry in the InsurTech NY programme, cognitive-tech company Sorcero has expanded into the New York insurance market. A 12-day programme spread across six weeks, participants in the event will gain valuable insights into how to win commercial contracts, maximise talent acquisition, fundraising tips and much more. Believing that…

Italian bank BNL GRUPPO BNP Paribas and Vodafone Business are partnering to create a greener and more secure digital banking experience. Spread across five years, Vodafone will be supplying BNL with mobile technology to enhance staff-customer communications, as well as upgrading its network infrastructure with new 5G capabilities. Furthermore, the…

Singapore-based insurtech bolttech has announced an expansion to South Korea as its 13th market and a new partnership with leading telco LG U+. The digitally-native bolttech, which launched in 2020 and has already experienced rapid development, currently serves 7.7 …

The news from UK Prime Minister Boris Johnson that the country should prepare for a ‘no-deal’ Brexit is creating pessimism for investors, says deVere Group. With both sides of the negotiations apparently at an impasse, Johnson’s remarks have stoked business anxieties that the situation will not be resolved by the…